I have been on EBay for 18 years and only had one negative jerk give me bad feedback. That person received a partial refund (all but ship cost) but GOT TO KEEP THE ITEM then proceeded to ask me to send more so they could flip it. That’s what they neglected to add in their completely false feedback that sadly EBay just allows them to post with no fact checking. I received three dozen messages over a $6 flosser and had to ship it to them early under duress and with the flu. Quality buyer. 😊