Terms and Conditions for Headers & Volleys
Welcome to Headers & Volleys. By purchasing from us, you agree to the following terms and conditions. Please read them carefully to ensure a smooth and enjoyable shopping experience.
1. **General Information**
- **Business Name**: Headers & Volleys
- **Products**: We specialize in selling classic football shirts.
2. **Purchasing**
- **Eligibility**: By making a purchase, you confirm that you are at least 18 years old or have the permission of a legal guardian.
- **Order Process**: Once you place an order, you will receive a confirmation message. Orders are processed and dispatched within [1-3] business days.
- **Product Availability**: All products are subject to availability. If an item is out of stock after your order is placed, we will contact you and offer either a refund or a substitute.
3. **Product Description**
- We strive to ensure that all product descriptions and images are accurate and up-to-date. However, please note that the colors and condition of vintage shirts may slightly vary due to factors like lighting and age.
- Classic football shirts sold are original items.
4. **Pricing**
- All prices listed on our eBay store are in [your currency]. Prices do not include taxes, customs duties, or additional international shipping fees (where applicable).
- We reserve the right to update prices without prior notice, but the price at the time of purchase will always be honored.
5. **Shipping**
- **Worldwide Shipping**: We offer shipping to most countries worldwide.
- **Shipping Costs**: Shipping fees are calculated at checkout based on your location.
- **Delivery Times**: Estimated delivery times vary depending on your location. Typically, orders within the UK are delivered within [5-7] business days, while international orders may take [7-21] business days.
- **Customs and Duties**: Buyers are responsible for any customs duties, taxes, or import fees applicable in their country.
6. **Returns and Refunds**
- **Return Eligibility**: If you are not satisfied with your purchase, you can return the item within [14-30] days from the delivery date. The item must be in its original condition (unworn, unwashed, with tags intact).
- **Refund Process**: Once we receive the returned item, we will inspect it and process the refund to your original payment method within [7-10] business days. Shipping fees are non-refundable.
- **Return Shipping**: Buyers are responsible for return shipping costs, unless the item received is faulty or incorrect.
7. **Exchanges**
- We do not offer direct exchanges. If you wish to exchange a product, please return the original item for a refund and place a new order.
8. **Lost or Damaged Items**
- **Lost Packages**: If your package is lost during shipping, please contact us within [30] days. We will file a claim with the shipping carrier and offer a resolution, such as a refund or replacement.
- **Damaged Items**: If your item arrives damaged, please contact us immediately with photographic evidence. We will either offer a replacement or refund.
9. **Payment Methods**
- We accept payment through eBay’s supported payment methods, including PayPal, credit cards, and other payment platforms available in your country.
10. **Cancellations**
- You may cancel your order before it has been dispatched by contacting us through eBay. Once the item has been shipped, cancellation is no longer possible, and you will need to follow the returns process.
11. **Intellectual Property**
- All content on our eBay store, including images, descriptions, and logos, is the property of Headers & Volleys. Unauthorized use or reproduction of any material is prohibited.
12. **Privacy**
- We respect your privacy and will only use your personal information to process your orders and provide customer support. We do not share or sell your information to third parties.
13. **Governing Law**
- These terms and conditions are governed by the laws of [Your Country]. Any disputes arising from purchases made through our eBay store will be subject to the exclusive jurisdiction of the courts of [Your Country].
14. **Contact Information**
For any questions, concerns, or further information, please contact us through eBay.
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By placing an order with Headers & Volleys, you agree to these terms and conditions. Thank you for shopping with us!
