Thanks for visiting our store! We are a small, family owned business that started in 2019. We specialize in new professional chainsaw chains and top quality USA made Copperhead lawn mower blades. The owner of The Saw Doctor, LLC has been a Gold level certified STIHL technician since 2006 with over 2 decades of experience in 2-cycle equipment sales and repair at his family's STIHL dealership. Our goal is to provide excellent customer service and fair prices. If you're not sure what size chain you need, or have any questions about mower blades and parts, please feel free to message us and we'll get back to you as soon as possible. All orders are shipped out no later than the next business day. If it's and emergency and need an order shipped out same day, please reach out ASAP and we will do our very best to accommodate you. Thank you so much for supporting our small business! TSDLLC
Seller communication is lacking but item now showsdelivered. Although Its not this seller's fault that USPS screws up on any given day, the seller could at least acknowledge a message from a buyer! All of this is my fault anyway because I have since ordered the Oregon version of this item from Amazon, and it was several dollars less and shipped next day. I should have known better but will next time. 🙂
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Letzte 6 Monate
Bestätigter Kauf
No fault of the seller but the item has been in five states via USPS and I still don't have it.
Seller needs to offer commercial shipping options because the USPS is clueless.
This has become a regular issue with items I have purchased, seller doesn't offer private shipping and the USPS takes the item all over the eastern US before delivering the item.
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Letztes Jahr
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Package arrived in new condition safe and well secured. Seller communicated shipping process and was very cordial. Items appearance to be high quality and at excellent price and were a great value. Overall a good transaction. Thanks.
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Letzte 6 Monate
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Never received my order and I never got any 'shipping' notices... it didn't show that the item had shipped even after 10 days so I contacted the seller at least twice to ask where we stood and never once did the Seller respond even after I contacted Ebay resolution to get my refund back. Horrible 'customer service'.
*****- Bewertung vom Käufer.
Letzte 6 Monate
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Seller did not ship item, did not return reply to requests for status updates, or refund status. Horrible customer service. DO NOT ORDER FROM THIS SELLER.
I am still waiting on my item, a refund or some kind of response a week later.
*****- Bewertung vom Käufer.
Letzte 6 Monate
Bestätigter Kauf
advertised as ships free in 1 day, seller waited a full week to ship item. did not respond to my messages. Lazy seller , EBAY needs to remove sellers like this.