I could not find my AC Power Cord. After 2 days of unsuccessful hunting for it I ordered a new one. Of course, as what sometimes happens, a day after ordering a new one....I found the old one. I was able to return the new one for a refund...without any hassles, hoops or problems. This seller made the return process 100% quick & simple. So, I highly recommend this seller for doing the right thing and making it easy for their customers. I will buy from them in the future.