Well packed and shipped quickly. New with plastic film holding all together for shipping. Screw fixings good quality and instructions for assembly clear and precise.
These recommend using a drill to pilot holes for screws holding wall plates to bracket timbers - I used 1.5mm and recommend using PVA wood glue as well for a very strong fixing (this is not included so was my choice). Screws not included to fix shelf to brackets (eg 4mm dia x40mm long). Look good and good value. Would buy again.