We work very hard to keep our rating high. If you have any question or concerns please contact us. Please don’t leave to us poor feedback we will do our best to earn 5 stars. If the delay is long or the package is lost, we will replace the shipment for FREE if there is an excessive amount of dead Ladybugs.
***WARNING*** Please note if temperatures in your state are below 30 degrees or above 80 degrees, we recommend upgrading your order to expedited or faster!!!! DOA bug disclaimer: Please have someone available to receive the package when delivered or have your post office hold for pick up. Packages left in mailboxes or unattended in areas exposed to direct sunlight or other source of high or low temperatures may result in dead ladybugs. It is your responsibility, not ours, to take whatever steps are needed to prevent overheated bugs.
Some people think we control the post office, we do not. Once the package is in their hands, we can do nothing about how long they take to delive