Ok so first off ill start with saying! I would buy from again. My item, the T-800 endo skull came in the mail in this beautiful custom black box, it looked packed ok but when I opened it the product was smashed to bits. I took all the pictures and sent them promptly to the seller. The got back to me promptly also! Given the time change as i'm in central Canada. They tried anyway to make me happy and at the end of they day, I am happy. New peice, small damage but minimal due to better packaging.