Produktinformation
SHORTLISTED: Business Book Awards 2020 - Sales and Marketing Category According to many reports, the physical retail experience is in crisis as more and more consumers shift to internet shopping. Despite this, the majority of global purchases still happen offline, from 90% of sales in the US through to 92% of sales in the UK and 94% in China. The big change is that today's shopper seeks content and advice online before buying in store. Omnichannel Retail celebrates all the advantages of the physical shopping experience, from its sensory selection through to try-before-you buy, and its potential for providing an instant and profitable retail solution, while explaining the imperative of bringing the power of digital and an omnichannel experience to everyday shopping. Connecting the digital customer to the physical customer, Omnichannel Retail delivers a wealth of opportunities for the bricks and mortar store, including an enhanced customer journey, effortlessly tailoring specific products to a particular customer, exploiting surge pricing, upselling lucrative products and above all, building real, and profitable, relationships with your best customers. Based on over thirty years in loyalty marketing, Tim Mason diligently addresses the challenges facing retailers, providing tangible and proven solutions to capitalize on the changing retail landscape.Produktkennzeichnungen
ISBN-100749484462
ISBN-139780749484460
eBay Product ID (ePID)18042128526
Produkt Hauptmerkmale
VerlagKogan Page
Erscheinungsjahr2019
Anzahl der Seiten224 Seiten
SpracheEnglisch
PublikationsnameOmnichannel Retail
AutorTim Mason
Zusätzliche Produkteigenschaften
HörbuchNo
MitautorMiya Knights
Item Height1cm
Item Length23cm
Item Width15cm
Item Weight386g