IMPORTANT: We do not offer free shipping to PO Box,Alaska, Hawaii, Puerto Rico, or any other territories outside of the 48 contiguous states. If you live in these areas, please contact us for a shipping quote before making your purchase.
We strive to be fair and accurate with all our auctions and descriptions. If there is a problem, we will work with you to resolve it. Please do not leave negative feedback as a first resort, as we will make every attempt to resolve any issues that may arise.
SHIPPING: We will ship your order the same business day if payment is received before our cutoff time. We ship Monday-Friday, excluding holidays. Please note that we reserve the right to select the carrier that will deliver your order to you. If you have trouble receiving packages from a particular carrier due to location or other circumstances, please notify us in your order note. Orders over 130 lbs. or with large dimensions may require special freight handling and are not eligible for free shipping.
COMBINED SHIPPING: If you are ordering more than one item, we will gladly combine shipping for you. Please request an invoice showing the combined shipping charges before making your payment. If you pay without waiting for the invoice, we cannot combine your orders.
PAYMENT: We accept PayPal only, and all orders must be paid for within 24 hours of purchase.
FEEDBACK: Your feedback is important to us. We strive to make sure our customers are happy and will leave you feedback within 24 hours of receiving payment. If you have any issues with your product, please contact us before leaving feedback.
RETURNS: If you need to return an item, please contact us first. All non-defective returns must be in their original packaging and in the same condition as when they were shipped. Non-defective returns will be refunded minus any shipping charges. If your shipping was free, we will deduct our charges for originally shipping the item to you. A 20% restocking fee will also be charged.
INTERNATIONAL SHIPPING: If you live outside of the United States, please note that you are responsible for all import taxes, duties, or VAT that may be applied by your country. We have no control over these fees and cannot quote you on their cost. Please check with your country s customs office before bidding/buying. We ship internationally using USPS First Class Mail International or International Express, and we will use an alternate method if USPS does not serve your country. Please note that international shipments can take up to 30 days to arrive. We only accept international payments in U.S. dollars and through PayPal. We do not accept bank checks, postal checks, wire transfers, or any other forms of payment.
