By purchasing from Textile Topia, you agree to the following terms and conditions. Please read them carefully before making a purchase.
1. General Information
Textile Topia is an eBay store offering a variety of textile products for industries such as hotels, healthcare, industrial, and food service.
All orders placed with us are subject to acceptance in accordance with these terms and conditions.
2. Product Information
We make every effort to provide accurate and up-to-date information about our products, including descriptions, images, and specifications.
Product colors may appear slightly different on your screen due to lighting or monitor settings.
We reserve the right to modify product offerings and discontinue products at any time without notice.
3. Pricing
All prices listed on our eBay store are in USD and exclude shipping costs unless otherwise noted.
We reserve the right to change prices at any time without notice, but any price changes will not affect orders that have already been processed.
4. Payment
We accept payments through eBay’s approved payment methods.
Payment must be received in full before we process your order.
5. Shipping
We ship orders to the address provided by the buyer during checkout. It is the buyer s responsibility to ensure the correct shipping address is entered.
Shipping times vary depending on your location and the shipping method selected at checkout. Please refer to the individual product listing for estimated delivery times.
Any customs or import duties are the responsibility of the buyer.
6. Returns and Refunds
Please refer to our Return Policy for information on how to initiate a return and the process for refunds or exchanges.
If you receive a defective or damaged item, please contact us immediately, and we will resolve the issue.
7. Customer Service
If you have any questions or issues with your order, please contact us through eBay messaging. We aim to respond to all inquiries within 1-2 business days.
We are committed to providing excellent customer service and resolving any problems you may encounter.
8. Limitation of Liability
We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products or the inability to use our products.
Our liability is limited to the purchase price of the product in question.
9. Privacy
We value your privacy. Any personal information you provide during the purchasing process will only be used to fulfill your order and will not be shared with third parties without your consent, except as required by law.
10. Governing Law
These terms and conditions are governed by the laws of the jurisdiction in which Textile Topia operates, and any disputes will be resolved within that jurisdiction.
11. Changes to Terms and Conditions
We may update or modify these terms and conditions at any time. Any changes will be posted on this page, and they will apply to all future transactions.