1. General
The use of the eBay store and any purchase by you on this web site of any products are governed by English Law and indicate your acceptance of these terms and conditions. Kyisa reserve the right to amend and make change the contents to this eBay store and the terms and conditions at any time, and to add or withdraw items from our range without notice. To the fullest extent permitted by law, Kyisa disclaim all warranties of any kind with respect to the content of web site. These terms and conditions do not affect consumer statutory rights.
Kyisa reserves the right to refuse services to any customer or to require verification of information prior to the acceptance of any order without any prior notification. In the event of the product price being incorrectly displayed on the web site, the normal price will be applicable instead. Kyisa have the right to refuse or to supply any incorrectly priced product, whether or not the order has been confirmed and credit or debit card charged. If payment has been made, we will credit back the amount of the incorrect price.
All sizes and measurements given by Kyisa are approximate and provided for your guidance only. We have made every effort to describe with product sizes, lengths and weights given as close to and display all our products as accurately as possible. However, colours and images are depended on your own monitor and browser. We cannot guarantee that products appear exactly the same on your monitor. Description of products are those commonly used in the trade, unless otherwise stated, please refer to the pictures of products on this web site.
All the display materials appeared in this web site, such as models are not included in the selling items.
The acceptance of contract is formed by the state of confirmation, by authorisation of transaction and payment confirmed by receipt. If your order is accepted, we shall inform you by e-mail or telephone. All orders are subject to availability and confirmation of the order price by Kyisa. Dispatch time may vary. We do not take responsibility for any delay in delivery due to postal delays.
This eBay store is operated by Kyisa. Permission is granted to electronically copy and to print in hard copy this eBay store for the sole purpose of placing an order with Kyisa. All site design, text, graphics, Kyisa logo, images, materials, trademarks, the selection and arrangement thereof, on this eBay store are subject to copyright of their respective owners and all rights reserved. No copy, modification, reproduction, distribution, republication and transmit in any form or by other means without prior Kyisa written permission.
"No addition to or variation of these conditions will bind the company, unless it is specifically agreed in writing and signed by a director of the company. No agent or person employed by or under contract with the company has the authority to alter or vary in any way these conditions."
Certain links on this eBay store lead to resources located on servers that are not maintained by Kyisa or under its control. Kyisa do not take responsibility for the contents of any such referenced web sites or for the availability of access to such web site.
2. Delivery
Our products are supplied direct from stock, and may require a signature at destination.
All of our products are securely packaged.
We make every effort to deliver the orders as soon as possible. We endeavour to dispatch all the orders within 1-2 working days once full payment has been received and cleared. If the item is not in stock, we shall e-mail you with the option to cancel your order if you would rather not wait.
If in the unfortunate event your parcel does not arrive within 15 working days then please contact us immediately so we can investigate the issue. If we find that we have posted the item(s) out then we will contact the Royal Mail reporting a lost parcel in transit. Royal Mail will then refund Kyisa and then we can refund you the full price of the item(s) and postage costs if necessary. This process usually takes around 15 working days after the due delivery date of the parcel.
3. Payment Method
Kyisa is an international market dedicated eBay store. Orders will only be accepted from residents for international delivery, paid for with Paypal, credit or debit cards only.
By Credit/Debit card
We accept Visa, Mastercard, Delta, and Switch card. We do not charge for any item until it is ready to dispatch.
If you are paying by credit or debit cards, on the order you must provide us with your exact address and telephone number that your credit card issuer has on file for you. Your order will only be processed once authorisation of your credit card has been properly received.
4. Return Policy
If the product arrives damaged, damaged in transit, or if you are not completely satisfied with your purchase(s) from Kyisa, you can return the goods within 14 days of receipt of goods for either an exchange or refund.
We only refund money paid for the products that are returned to us in their original and unused condition accompanied with the original organza bag.
We are unable to accept any returns on pierced earrings for hygiene reasons other than defective or damaged items.
Please note all refunds will be for the full price paid for the product and postage, but not for the cost of postage back to us. A refund will be made to your Paypal, credit or debit card account. Kyisa will only reimburse you for postage costs if the product is faulty.
5. Security and Privacy
Kyisa recognise the importance of security shopping online for customers. We use the industrial standard encryption technology, Secure Socket Layer (SSL), to process securely online credit card transaction. Your payment details are encrypted and cannot be read as it travels over the internet. Credit card numbers are not held in clear text within our web site. Payment authorisation is conducted online using the payment processing gateway with Paypal, www.paypal.com.
We do not share or disclose your personal information with any other parties. All the data we collect from this site and store your details are completely confidential and used only to:
Take and fulfil customer orders
Administer and enhance the site and service
Only disclose information to third parties for goods delivery purposes.
