We set up our guitars so they arrive ready and easy to play. Why? Do you know that more people quit playing guitar because the instrument itself is hard to play? Quality isn t based just on price. Real Guitar Shops like us aren t just drop shippers or a big box retailer sending out guitars never being inspected for sharp fret edges, high action (string height), and or bowed necks. Most Manufacturers skip or expedite the QC process they give the independent shops and send out bulk 6 pack cartons of guitars to those mass box online stores like Musicians Friend & Amazon. Or a drop shipper calls & has the maker send the guitar to you direct again skipping QC processes. You may save money initially at the time of purchase, but could cost you more in both time and money in the long run. Occasionally these things can happen during shipping due to humidity and temperature changes but generally your guitar arrives ready to play.Play Guitar Today! Guitarasaur Keller Tx & Grapevine Guitar Stores