1.General
1.1 The manager of this Ebay store is Flexifoil International Limited whose address is Flexifoil International Limited, Dorset House, Regent Park, Leatherhead, KT22 7PL (‘Flexifoil’/‘we’ /‘us’/‘our’). Registration number 2709479.
1.2 Your contract for purchases made through the Site is with Flexifoil, and you undertake that any and all goods ordered by you are for your own private and domestic use only.
1.3 You must be eighteen years old to use this site. If you are under eighteen, you may only use the site in conjunction with, and under the supervision of, a parent or guardian. If you do not qualify, please do not use the site.
1.4 While we try and ensure that all prices on this store are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
1.5. No contract for the sale of any product will subsist between you and Flexifoil until Flexifoil dispatches the product(s) ordered. We will confirm that the product(s) have been dispatched by a confirmation email through the Ebay system. This confirmation e-mail amounts to an acceptance by Flexifoil of your offer to buy goods from Flexifoil or a third party supplier that is engaged on your behalf by Flexifoil (whether or not you receive that e-mail).
1.6. You agree that e-mail can be used as a long-distance means of communication.
1.7. This confirmatory e-mail will contain all relevant statutory information concerning your contract.
1.8. You must check that the details on this confirmatory e-mail are correct as soon as possible and you should print out and keep a copy of it.
1.9. You undertake that all details you provide to Flexifoil for the purpose of ordering or purchasing goods or services are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the goods or services ordered.
1.10. If there are any changes to the details supplied by you it is your responsibility to inform Flexifoil as soon as possible.
1.11. You agree to indemnify and hold us harmless against any claim or action brought by third parties, arising out of or in connection with any feedback, ratings or reviews posted by you on the website, including the violation of their privacy or intellectual property rights.
2. Liability
2.1. This section applies only to the extent permitted by law. For the avoidance of doubt, Flexifoil do not exclude or limit any liability for (a) personal injury (including sickness and death) where such injury results from Flexifoil’s negligence or wilful default, or that of Flexifoil's employees, agents or subcontractors or (b) fraudulent misrepresentation.
2.2. Flexifoil does not accept liability (except as set out below) for any errors and omissions and reserve the right to change information, prices, specifications and descriptions of listed goods, products and services.
2.3. If an error is discovered in the price of the goods that you have ordered, we will inform you as soon as possible. We shall be under no obligation to fulfil an order for a product which was advertised at an incorrect price, if the item(s) has been charged and not dispatched we will cancel and refund your order.
2.4. Flexifoil will do its best to correct errors and omissions as quickly as practicable after being notified of them.
2.5. TO THE FULLEST EXTENT PERMITTED BY LAW, FLEXIFOIL IS PROVIDING THIS SITE AND ITS CONTENTS ON AN ‘AS IS’ BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED IN THIS SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, FLEXIFOIL DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS SITE IS ACCURATE, COMPLETE OR CURRENT.
2.6. In the unlikely event that you receive goods which were not what you ordered or which are damaged or defective, or are of a different quantity to that stated on your order form, Flexifoil shall, at its own option, make good any shortage or non-delivery, replace or repair any damaged or defective goods, or refund to you the amount you paid for the goods in question PROVIDED THAT you notify Flexifoil of the problem in writing at the address stated in the confirmation e-mail within 10 working days of delivery of the goods. NOTHING IN THIS CLAUSE AFFECTS YOUR STATUTORY RIGHTS.
2.7. You and Flexifoil will only be liable under these Terms for losses which are a reasonably foreseeable consequence of the relevant breach of contract.
2.8. The products sold on the Site are provided for private domestic and consumer use only. Accordingly, Flexifoil do not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of the Site or for any products or services purchased from Flexifoil.
2.9. All electrical products are covered by a twelve month manufacturer's warranty. If your product develops a fault while under warranty, please contact Flexifoil and we will advise you where to send it for repair. It is a "return to base" warranty therefore there will be a delivery charge to return the product back to the relevant UK service centre.
3. Delivery/title/risk
3.1. The period stated within which you will receive your order is approximate. Goods will be sent to the address given by you in your order and stated in the Order Confirmation. Please note that your goods may be sent to you in instalments. You may cancel your entire order with us if subsequent instalments forming part of your order are not delivered by us.
3.2. If your delivery address is outside of the UK, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country; Flexifoil advises each customer to contact their local customs office for further information.
3.3. Please note that when shipping products internationally, you should be aware that cross-border shipments are subject to opening and inspection by customs authorities.
3.4. For Christmas Deliveries, we recommend that you order by the 10th December. We will endeavour to dispatch all ‘in stock’ orders within 24 hours, however we cannot guarantee delivery on or before the 24th December as the post may be delayed in your area.
3.5. Flexifoil reserves the right to cancel or refuse orders where the delivery address is either that of a 3rd party mail-distribution company or a PO Box address. We may choose to do this at our own discretion and on an individual case-by-case basis.
3.6. In the event that you place an order meeting either of these conditions and Flexifoil chooses to cancel your order you will be notified via email and your card or Paypal account will be refunded.
4. Miscellaneous
4.1. We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events.
4.2. We shall have no liability (including liability for negligence) for the acts or omissions of telecommunications service providers or for failures of, or faults in their networks and equipment.
4.3. No waiver by us of any breach of these Terms shall be considered as a waiver of any subsequent breach of the same or any other provision.
4.4. In these Terms, ‘Intellectual Property Rights’ means patents, database rights, copyright, design rights (whether registered or unregistered), trade marks (whether registered or unregistered) and other similar rights, together with the right to apply for the protection of any such rights. All Intellectual Property Rights in the Site shall be owned by us absolutely.
4.5. Subject to the licence granted to you to use the Site, Flexifoil reserves all rights, title and interest in its Intellectual Property Rights in the Site. Any goodwill accruing from use of Flexifoil and its affiliates’ trademarks, trade and business names and service marks under this Agreement will vest in Flexifoil and its affiliates, as appropriate.
4.6. It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law. Flexifoil tracks the electronic ‘fingerprints’ of every order placed on the Site to enable us and all legitimate crime prevention and prosecution authorities to trace individual users engaging in criminal activities on our website.
4.7. We reserve the right to terminate this Agreement and to suspend or terminate your access to the Site immediately and without notice to you if:
4.8. you fail to make any payment to us when due;
4.9. you breach the terms of this Agreement (repeatedly or otherwise);
4.10. when requested by us to do so, you fail to provide us within a reasonable time with sufficient information to enable us to determine the accuracy and validity of any information supplied by you, or your identity;
4.11. we suspect you have engaged, or about to engage, or have in any way been involved, in fraudulent or illegal activity on the Site.
4.12. Flexifoil may amend these Terms from time to time, and place the new version on the Site. For users purchasing goods or registering on the Site for the first time, all purchases from the date that the amended terms are placed on our website onwards will be governed by those new terms Otherwise, such changes will be effective against existing users thirty days following posting of the amended version on the Site. Your continued use of the Site following Flexifoil’s posting of any changes will constitute your acceptance of such changes. If you do not agree to any changes to these Terms, then your only remedy is to cease using the Site.
4.13. These Terms supersede any and all other conditions, understandings, commitments, agreements or representations (except fraudulent misrepresentations) relating to your purchase, whether oral or in writing, and contain the entire agreement between Flexifoil and you relating to your purchase. Flexifoil advises that you print off and keep safe a copy of these terms and conditions once your order has been accepted by Flexifoil. We will store a copy of the contract entered into by you with Flexifoil. You are advised to read (and are responsible for reading) fully all information on this website.
4.14. If any provision of these Terms shall be held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the remaining parts of these Terms and the remainder of the affected provision shall be unaffected.
4.15. Flexifoil recognizes its responsibility to ensure that its clothing suppliers are operating ethically. Flexifoil expects that employees engaged in the manufacture of the clothing products sold on its site will have willingly chosen their employment, will be above the minimum age for that employment, and will have reasonable working hours and rates of pay. Indeed Flexifoil expects any relevant national employment regulations to be observed, and will not knowingly enter into a contract with a supplier who does not adhere to these same principles. Flexifoil cannot however make any guarantees concerning supplier practices as these are not directly within our control.
4.16. Any interpretation of laws, legislation and regulations on the Site has been included in order to offer simplicity and ease of use to you and does not under any circumstance constitute legal advice.
